Privacy Policy and Terms & Conditions

Your privacy is important to Midwest Roofing & Concrete. Please read this privacy notice carefully, as it explains who we are, how and why we collect, store, use, and share personal information, your rights regarding your personal information, and how to contact us or supervisory authorities in case of a complaint.

Who we are

Midwest Roofing & Concrete collects, uses, and is responsible for certain personal information about you.

Children’s Online Privacy Protection Act

This website and any products or services offered are not intended for individuals under the age of 13.
Midwest Roofing & Concrete does not knowingly collect personal information from anyone under 13 years of age. Children under 13 are prohibited from using interactive portions of this website, such as leaving comments, filling out forms, or submitting information.
If we discover that we have collected information from a child under 13, we will delete it immediately.

The Personal Information We Collect and Use

Information we collect

We may collect personal information that you voluntarily provide when you:

This information may include your name, email, address, phone number, and billing details.
We also collect non-personal data, such as:

We will request your consent to use cookies where required by law.
If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) and act as the controller of your personal information.

How We Use Your Personal Information

We use your information to:

Who We Share Your Information With

We respect your privacy and will not sell, trade, or transfer your personal information to third parties, except as necessary for:

If required by law or necessary to protect our business, users, or the public, we may release personal information.
With your consent, we may use your information for marketing purposes or share it with third parties for contests, special offers, or promotions.

Data Retention

We retain your personal information indefinitely unless you request deletion. This is to maintain service records for warranties, part orders, and other customer needs.

Legal Basis for Processing Your Data

We collect and process personal information based on legitimate interests, including:

Handling of Phone Numbers

Statement of Non-Sharing

We do not share your phone number with third parties unless required by law or with your explicit consent.

Text Message Communication

We may use your phone number to send text messages related to:

On average, you may receive up to five text messages per month, or in response to inquiries.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier’s service plan. You are responsible for any associated costs.

Transfer of Information Outside the EEA

This website is operated in the United States, and third parties we work with are also based there. If you are outside the U.S., your information will be transferred to the U.S. The U.S. does not have the same data protection laws as the U.K. and EEA. However, we use European Commission-approved contracts to safeguard your data.For more information, see “How to Contact Us” below.

Your Rights

If you are covered by the GDPR, you have rights including:

If you wish to exercise these rights, please:

For more details, visit the U.K. Information Commissioner’s Office (ICO):

Mobile messaging terms and conditions

Midwest Roofing and Concrete (“Midwest Roofing and Concrete”, “we”, or “us”) operates a mobile messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions (these “Mobile Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy and Terms & Conditions.

Program description

We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include promotions, specials, other marketing offers, and abandoned checkout reminders. Transactional messages relate to an existing or ongoing transaction and may include order notifications and updates, appointment reminders, and other transaction-related information.

Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary but will not exceed five messages per month. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes, except in connection with marketing purposes.

We do not charge for mobile messages sent through the Program, but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for short message service and multimedia message alerts.

User opt-In:

By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list.

You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at joshk@midwestrandc.com.

 Your participation in the Program does not require that you make any purchase from us and your participation in the Program is completely voluntary.

user opt-out and support:

You may opt-out of the Program at any time. If you wish to opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to the mobile number the message is sent from.

You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out.

If you want to join the Program again, just sign up as you did the first time, and we will start sending messages to you again.

For support, reply HELP to any mobile message from us. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms.

We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.

Disclaimer of Warranty and Liability:

The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.

Modifications:

We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website.

You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.

Keeping Your Personal Information Secure

We have security measures in place to prevent unauthorized access, loss, or misuse of personal information.

We limit access to your information to those with a legitimate business need and require confidentiality from those handling it. In the event of a security breach, we will notify you and any applicable authorities if legally required.

Please note: Any information you post publicly on our website or social media pages is visible to third parties. We are not responsible for unauthorized use by third parties.

Links to Third-Party Websites

Our website may contain links to external websites. These third-party sites have separate privacy policies, and we are not responsible for their content or practices.

How to Make a Complaint

We aim to resolve any concerns regarding your personal information.

If you are covered by the GDPR, you have the right to lodge a complaint with a supervisory authority in the EEA, typically in your country of residence or where the issue occurred.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be communicated via email or postal mail.

How to Contact Us

If you have any questions or wish to update your personal information, please contact us at:

Midwest Roofing & Concrete LLC
307 W. Walgren Rd
Pearl City, IL, 61062
Email: joshk@midwestrandc.com